Congratulations on your purchase! Now that you’ve experienced the convenience of a spotlessly clean window, you can look forward to many more effortless cleaning sessions. To ensure your new robotic assistant delivers peak performance for years to come, please follow these simple maintenance guidelines.

Key Maintenance Steps

Ensure Complete Dryness

After each use, always wipe the unit down with dry cloth and empty the water tank before storage. This prevents moisture from seeping into the internal components, which could damage the motherboard or electrical wiring.

Replace the Cleaning Pad

We highly recommend removing the dirty pad and replacing it with a clean, dry one before putting the robot away. A damp pad left on the device can lead to mildew growth, causing potential damage and unpleasant odors.

Clean Pads Correctly

Wash cleaning pads only with cold or warm water. Do not use bleach, fabric softener, or a tumble dryer. Do not iron or dry clean.

Optimal Storage & Environment

Choose a Suitable Storage Location

Store your robot in a dark, low-humidity area with an ideal temperature range of 20° to 110° Fahrenheit (-7° to 43° Celsius).

Use Approved Cleaning Solutions

For optimal performance and longevity, use only water or the official EAFAC cleaning detergent. Common household cleaners often contain corrosive chemicals like ammonia and sodium, which can significantly reduce your robot’s lifespan.

Usage Precautions

Avoid Inclement Weather

Do not use the robot on rainy days or when the relative humidity exceeds 70%, as this can affect its cleaning efficiency and safety.

Protect from Heat and Sunlight

Avoid exposing the robot to direct sunlight for extended periods (over 2 hours) and keep it away from heat sources such as stoves, space heaters, and radiators.

Keep Away from Strong Magnetic Fields

Do not place or use the robot near appliances that generate strong magnetic fields.

Service and Support

Leave Repairs to the Professionals

For your safety and to avoid voiding the warranty, do not attempt to service the unit yourself. Our dedicated service team is always available to assist with any questions or concerns.

By integrating these practices into your routine, you will maximize the life and efficiency of your window cleaning robot. Thank you for choosing a smarter way to clean!